Inquest also concludes there was a 'communication failure' between the mother of Hannah Jacobs, 13, and the barista A 13-year-old girl with a severe dairy allergy died after drinking a Costa Coffee hot chocolate after a "failure to follow the processes in place to discuss allergies", an inquest has concluded. Assistant coroner Dr Shirley Radcliffe also said there had been "failure of communication" between Hannah Jacobs' mother and the coffee shop staff.
Girl died from sip of Costa Coffee drink after 'failure to follow allergies processes'
The Guardian - 16 Aug 2024 14:55
Inquest also concludes there was a 'communication failure' between the mother of Hannah Jacobs, 13, and the barista A 13-year-old girl with a severe dairy allergy died after drinking a Costa Coffee hot chocolate after a "failure to follow the processes in place to discuss allergies", an inquest has concluded. Assistant coroner Dr Shirley Radcliffe also said there had been "failure of communication" between Hannah Jacobs' mother and the coffee shop staff.
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